Return Policy

At My Store, we understand that sometimes a product may not meet your expectations or may not be the right fit for you. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund. We believe in the quality of our products and want you to be completely satisfied with your purchase.

To initiate a return, simply contact our customer service team with your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization number.

Once you have received your return authorization number, please securely package the product and include all original packaging, tags, and accessories. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Upon receiving your return, our team will inspect the product to ensure that it is in its original condition. If the product meets our return policy criteria, we will process your refund within 5 business days. Please note that shipping charges are non-refundable.

If you received a damaged or defective product, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund, depending on your preference.

Please note that certain products may be non-returnable due to hygiene reasons or if they have been used or opened. These products will be clearly marked on our website and are exempt from our return policy.

For any further questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase from My Store.